Lance Kimball, Owner of Tampa Appliance Repair Specialists, dreams of a world that brings every broken appliance to his appliance repair store. In reality, Lance knows that there are plenty of circumstances when he has to give in to the “Fix-It or Nix-It” question.“With the economy what it is today, we are put into some awkward corners when customers press us to repair an appliance that we know should be replaced,” said Lance. “If it’s going to be business for us, I’ll never turn that down,” he continued. Bad economy, or no economy. When it’s all over, I want to come out on the other side with our reputation high.”
Here are the rules of the “Repair it or Replace it” game. We have had to walk away from several service calls. But, before we leave we try to educate our customers with the following advice:
Nix-it (replace it) If appliance is more than eight (8) years and has a history of break downs
Nix-it (Replace it) if the appliance repair cost is more than 50% of the cost of a new appliance
Fix-it (Repair it) if appliance is high-end product and has a good operating record
Fix-it (Repair it) if appliance is still under warrantee
Nix-it (Replace it) if appliance warrantee has expired, but not considered old, yet new technology equipment may make the Nix-it factor economically sound in the long-run
Nix-it (Replace it) if appliance repair parts are hard to get or have a long waiting period
Nationally, the average percent amount that the appliance repair industry has grown is 50%. “Because the economy is in such bad shape, we know that people must cut back on expenses and save their money,” offered Lance. “So the customer will call us in every attempt to do just that.”
Our Service Technicians are certified in all of these categories: small appliance repair, gas appliance repair, garbage disposal repair, electric dryer repair, washer and dryer repair. Appliance Repair Specialists are certified contractors for all major and minor appliance manufacturers.
Tampa Appliance Repair Specialists, LLC has been around a long time (since 1998). Here is the contact information:
Lance Kimball
11900 North Nebraska Ave
Tampa, FL 33612
813-288-1900